What is CRM?
Customer Relationship Management (CRM) is the integrated practices, strategies and approaches to managing a company’s direct interactions with its current customers as well as future ones. It involves the use of technology in automating, organizing and synchronizing sales, marketing, customer service and technical support.
With CRM, companies can efficiently track leads, opportunities and customers. It also helps you attract sales prospects and convert them into customers. It ensures that you spend the right time for the right people. It’s all about better customer service and customer retention.
What is Salesforce?
Salesforce is an accomplished cloud computing company with one of the best CRM products on the market today. They offer Web CRM tools that are handier and less costly than mainstream CRM software. It offers a plethora of CRM products and tools that will aid the companies in efficiently streamlining the way they connect with customers and prospects, and help grow revenue. It can also be accessed on mobile, guaranteeing maximum ease of use.
Advantages of Salesforce
- Salesforce Professionals are Most Sought-After
Job demand for certified individuals has been increasing since 2008 by up to 159%. Being a Salesforce certified individual therefore guarantees employment.
- Salesforce is Customer Focused
With CRM applications and mobile cloud computing built on the power of Salesforce1 platform, you can follow your customers and your budget at the same time from anywhere.
- Salesforce Professionals earn more than non-certified peers
Certified individuals earn up to $112,000 more compared to those who are non-certified individuals.
Topics covered in this training course:
- CRM Fundamentals
- Salesforce.com Vanilla Process and Getting Around the App
- Setting Up Your organization and user Interface
- Security and Data Access
- Customization: Objects and Fields
- Managing Data
- Reports and Dashboards
- Introduction to Force.IDE
- Taking Your Application Public with Force.com
- Apex and Data
- Visualforce Pages
- Extended Visual Force Components and controllers
- Email Services and Translation workbench with force.com
Why Train with Sync IT Learning?
WITH Sync IT Learning:
o You are ensured with the best certification trainings on the latest software technologies in the marketplace with Sync IT Learning.
o Our Salesforce training course is specifically designed to aid you in becoming a Certified Salesforce professional.
o Our highly competent training staff will train you. They are individuals from the industry and academia and have a broad perspective of what is required to be successful in fast paced and competitive technologies.
o We will enhance your skills in administrating and developing skills for customized applications.
o We will strengthen your resume.
o We will provide you with real world cases to help you better understand how to customize Salesforce applications and business processes along with better workflow automation, data sets and more.
o We will help you create better reports and dashboards.
o We will thoroughly prepare you for the Salesforce ADM 201 exam and make sure that you pass the exam with flying colors.
If you are interested with the Salesforce Training Course, feel free to contact any of our representatives. We will be glad to discuss more information with you.