There are many Business Analyst and Project Management jobs that are geared towards Service Operations.  This ITIL foundation certificate will help you qualify for these jobs.  Upon successful completion of the education and examination components related
to this qualification, candidates can expect to gain a general overview, and basic knowledge and understanding of ITIL. Successful completion of the Foundation qualification also fulfils the prerequisite entry criteria for the next level of study within
the ITIL qualifications scheme, the ITIL Intermediate Level.